Course Description

A two-day intensive program that helps managers develop key effective coaching skills: reflection and value-neutral feedback and issue diagnosis, active listening, 3-part “I” messages, and collaborative problem-solving. Instruction with PowerPoint, structured activities in small and large groups, action planning and discussion groups are utilized. (Assessment utilized: DiSC®)


Learning Objectives: After attending this course, participants will be able to:

  • Understand the full scope, power and application of coaching
  • Recognize distinctions between managing and coaching
  • Learn and become more comfortable and confident with the coaching model
  • Gain and expand coaching skills and techniques
  • Understand the impact of asking powerful questions vs. directing
  • Experience coaching from the coach and the coachee perspective
  • Create a safe and open space for honest conversation between the coach and the coachee
  • Practice coaching through numerous role plays
  • Understand how to coach different styles
  • Understand the importance and impact of developing emotional intelligence in through the coaching process
  • Create effective Actions Plans and accountability

Contact us for more information about this course.