PROFESSIONAL SUMMARY

Recognized Risk Communication expert specializing in environmental and public health issues. Experienced professional who combines a unique blend of science, policy, and communication knowledge to lead large and small teams in developing and executing successful stakeholder involvement strategies for contentious, high visibility, and mission-impacting projects.  Specialized experience in public meeting preparation for large Department of Navy and multi-agency teams with often diverse risk management and public involvement approaches. These preparation sessions include general risk communication training as well as development of project specific key messages and outreach materials to meet multi-agency needs, and realistic practice to prepare the entire team for successful public engagement. Through years of support, Ms. Forrest led the development of the Risk Communication Training and “Mock-Meeting” practice model that is now widely used throughout Navy and Marine Corps environmental and public health projects.  

PROFESSIONAL EXPERIENCE

Ms. Forrest has 34 years of Civil Service experience with the U.S. Navy. In addition to expertise in Risk Communication planning, training, and public meeting preparation, she has expertise in environmental compliance management for multiple program areas, the Navy and Marine Corps Environmental Restoration Program, and National Environmental Policy Act (NEPA) environmental analysis.

During her 26- years of service as a Risk Communicator for the Navy and Marine Corps Force Health Protection Command, she guided teams in the full cycle of planning and preparation for over 200 multi-agency environmental restoration and National Environmental Policy Act (NEPA) public meetings.  Examples include PFAS in drinking water, TCE vapor intrusion, seafood advisories, munitions hazards, cancer clusters, noise concerns, and US Fleet Forces Command home basing and homeporting projects for new or relocating aircraft and ships.

PUBLICATIONS AND PRESENTATIONS

• 2010 “Risk Communication Guide for Vapor Intrusion Issues” prepared with NAVFAC Atlantic. Presented an overview of the guide at the Navy and Marine Corps Environmental Restoration Conference.
• 2017 “PFAS Implementation Plan” prepared with NAVFAC Atlantic. Presented an overview of the plan and focused on the key communication and risk communication milestones in a series of presentations for the Navy’s Remediation Innovation and Technology Seminar (RITS).
• Between 1999 and 2025 prepared and presented several Risk Communication modules yearly as part of the CECOS Environmental Restoration Course, Risk Assessment Course, Munitions Response, and Health and Environmental Risk Communication Workshops.
• 2023 Risk Communication Presentation to the Defense Environmental Restoration Program annual meeting in Kansas City, Kansas.

EMPLOYMENT HISTORY

• The Management Edge Risk Communicator– Present
• Navy and Marine Corps Force Health Protection Command Risk Communicator, 1999 – 2025
• Naval Weapons Station Yorktown Environmental Compliance (multiple programs) 1992-1998
• Naval Weapons Station Yorktown Analytical Chemistry Laboratory 1991-1992

PROFESSIONAL SUMMARY

Recognized expert in risk communication and public meeting preparation including in-person training for government and other multi-agency meetings with diverse team makeup. These sessions include risk communication training as well as project specific key messaging, poster and graphic development and mock meeting practice.  Ms. Kerr has been a leader in the development of successful in-person and live or recorded virtual public meetings supporting PFAS in Drinking Water Investigations.  

PROFESSIONAL EXPERIENCE

Ms., Kerr has 30 years of Civil Service experience with the U.S. Air Force (8 years) and the U.S. Navy (22 years). Specific areas of expertise include Natural Resources management, National Environmental Policy Act (NEPA) environmental analysis and project management and Risk Communication training and public meeting preparation.

During her 9- year service as a Risk Communicator for the Navy and Marine Corps Force Health Protection Command she has led or co-led 70+ public meetings including 8 virtual public meetings involving hundreds of attendees and at times in contentious environments. Her work has included numerous PFAS in Drinking Water Investigations, NEPA public engagement requirements for numerous U.S. Fleet Forces Homebasing and Homeporting Environmental Impact Statements (EISs) and high visibility and high public concern Environmental Assessments (EAs), support to U.S. Marine Corps for general risk communication training and public meeting preparation.

PUBLICATIONS AND PRESENTATIONS
2004 Co-author of “Controlling Invasive Species on Sensitive Lands” with Dr. Steven Ailstock.  Paper was later presented at the first National Conference on Ecosystem Restoration. 

2023 Risk Communication Presentation to the Defense Environmental Restoration Program annual meeting in Kansas City, Kansas.

EMPLOYMENT HISTORY
The Management Edge Risk Communicator– Present

Navy and Marine Corps Force Health Protection Command Risk Communicator, 2016 – 2025

U.S. Fleet Forces Command Environmental Analyst, 2009 – 2016

Commander Navy Region Mid-Atlantic Natural Resource Manager, 2005 – 2009

Naval Amphibious Base Little Creek Installation Natural Resource Specialist, 2004 – 2005 

Langley Air Force Base, Langley, VA, 1996 – 2004

City of Norfolk Landscape Construction Team Leader, VA, 1988 – 1996

CMSS Architects Landscape Designer, Virginia Beach, VA, 1986 – 1988

Town of Blacksburg Horticulturist, VA, 1984 – 1986

Fun Fact
Farmer of local produce and meats along with my family.  We are Feel Good Farms and what we don’t eat we donate to a local food pantry to share good food!

Wolfgang Trampe is an experienced leadership and executive coach with a deep passion for helping multifunctional teams work better together. With over 35 years of corporate experience at Procter & Gamble and Duracell (a Berkshire Hathaway company), Wolfgang brings a rare blend of operational, engineering, and human resources expertise. He understands firsthand the challenges, and the power, of aligning leaders across functions.

Wolfgang specializes in strengthening collaboration, trust, and communication among senior leaders and cross-functional teams. He is a certified Executive Coach, MBTI/TypeCoach and Enneagram practitioner and trainer, helping leaders understand themselves and others to unlock more effective partnerships.

Fully bilingual in English and Spanish, Wolfgang has successfully coached executives and leadership teams across North and Latin America, Sales, Marketing and IT Teams, earning a reputation for his practical wisdom, cultural agility, and ability to break down silos. His approach blends strategic insight with deep empathy, guiding teams toward greater cohesion, clarity, and performance.

He holds a Culinary Arts Certificate and is a WSET Level 1 Sommelier, often bringing people together through food, wine, and shared experiences. He enjoys volunteering, traveling, and serving his community.

Wayne brings over 35 years of corporate Team Leadership experience to the
Partnering Process, along with a reputation for excellent communication,
presentation, and training skills, and a highly collaborative work ethic. Early on in his
career, as a high-tech Research and Development (R&D) Engineer, Wayne noticed
common biases towards making non-collaborative decisions in isolation, with
negative impacts on productivity. Proactive in nature, he began to initiate one-on-one
meetings with members of other departments to establish trust, exchange
perspectives, and collaborate on more informed, consensus-based decisions.

Building on positive gains, Wayne expanded his efforts by spearheading productive
meetings that reached further across and up-and-down the org chart. Recognized
for his contributions, Wayne was pulled into the Senior Team Leadership ranks and
frequently called upon to address sensitive external customer and supplier issues.
Advancing his career to consulting work, Wayne continued to support collaborative
work cultures by pulling external suppliers and customers into the process. These
efforts ultimately led to reduced defects from US and overseas suppliers, faster
resolution of product performance issues, and improved customer satisfaction.

Through his career-long dedication to trust, open communication, inclusion,
diversity, and collaboration, Wayne is well equipped to apply Partnering Principles to
help build high-functioning teams.

Leadership Highlights
Seasoned Technical Leader experienced in working with cross-disciplinary,
multi-organizational international Teams.
Spearheaded work culture improvements that are consistent with Basics of
Partnering principles resulting in significant cost savings, reduced times to
marked, improved quality, and increased customer satisfaction.
Go-to person for addressing sensitive customer and supplier issues and driving
to successful conclusions.
Sought after presenter/trainer with reputation for reaching diverse audiences.

My mission is to empower individuals to recognize and bring their unique skills and gifts into the world through training, coaching, and consulting.

By encouraging people to develop their own strengths, skills, confidence, and collaboration, they are equipped to take action. Their new insights and actions allow them to thrive and flourish in all areas of their lives.

LEADERSHIP TRAINING, COACHING & FACILITATION – Current:

• Coach and trainer for multiple early-career and mid-career leadership development cohorts. Training modules focus on developing strong leadership skills and creating their leadership vision and strategy (ReacHIRE Aurora Program).
• Partnering Facilitator for multi-agency government teams to enable strengthen of collaboration and drive for effective team decision making (The Management Edge).
• Coaching of individuals and teams utilizing multiple modalities (MBTI/TypeCoach/Positive Intelligence, Change Management, etc.). Work includes executive coaching of individuals as well as developing and delivering customized training modules for personal and team effectiveness.

HR EXPERIENCE – 35+ years at Procter & Gamble:

• Strategic HR business partner – executive coach and facilitator for Presidents, VP’s, Directors, their leadership teams, and employees. Facilitated organizational strategy and design, team effectiveness, change and transition, conflict management, HR systems deployment, employee relations, personal leadership, etc.
• Capability development designer and trainer – global franchise organizations & global HR teams.
• 25+ year certified practitioner and Master Trainer of Personality Type – TypeCoach®; MBTI®; From Stressed to Best™. Personally trained thousands of individuals and hundreds of teams to better understand themselves, connect more effectively with others, manage conflict, and drive collaboration for increased team effectiveness and business success.
• Created and lead a North American Personality Type Network – certified 100+ HR employees to be Personality Type practitioners, trainers, and Stress Reduction Specialists.

Connections are our fuel. Connections to ourselves. Connections to others. Connections to those things in life that help you live, thrive & grow.  Ultimately: Connections to who you are at your best and the life you want to live.  My passion & focus is enabling people to expand and deepen meaningful connections to experience the best out of life.

EXPERIENCE – 33+ years at Procter & Gamble:

• HR Director & strategic business partner – executive coach for Presidents, VP’s, Directors, their leadership teams, and employees. Facilitated organizational strategy and design, team effectiveness, change and transition, conflict management, HR systems development & deployment, employee relations, personal leadership, etc.
• 13+ year certified practitioner and Master Trainer of Personality Type – TypeCoach®; MBTI®; and From Stressed to Best™. Personally trained hundreds of individuals and teams to better understand themselves, connect more effectively with others, manage conflict, and drive collaboration for increased team effectiveness and business success.
• Site HR & Public Relations Sr. Manager – Developed & implemented conflict resolution training for 300 ppl organization. Facilitated mediation between employees & managers. Developed & implemented employee retention & placement strategy for 90 R&D employees.
• Initiative, Project & Engineering Sr. Manager – Managed teams through complex organizational changes (sale of manufacturing plant, initiation of new logistics systems across 2 corporations), acquisitions, divestitures, new compound start-ups, packaging and control systems development.

AWARDS:

• P&G – HR Inspiration Award, R&D Employee Career Planning & Placement
• P&G – HR Inspiration Award, Organization Design Award Finalist

Marlene Lucas joined The Management Edge® in 2016, bringing more than 30 years of experience in management, training, and organizational support across companies of all sizes.

As Director of Operations, Marlene oversees internal contracts and projects, ensuring client engagements are executed efficiently, consistently, and with exceptional attention to detail. Her responsibilities include coordinating consultant assignments, managing invoicing, maintaining operational systems, and streamlining workflows to support successful project delivery.

Marlene excels at guiding projects from initial concept through planning, implementation, and completion, followed by a thorough closeout review. She also oversees training initiatives, ensuring timelines are met and action items, issues, and decisions are carefully monitored throughout each phase.

One of Marlene’s first major assignments at The Management Edge® was overseeing the implementation of 59 training courses over a 6-month time period. She developed and maintained project management systems to keep the initiative organized and on track, coordinating efforts involving 675 participants and 13 training instructors.

Beyond her project management and operational responsibilities, Marlene plays an integral role in supporting the overall success of the organization. Between projects, she works closely with Patty Dunn, Chief Executive Officer, providing essential support and helping ensure the company’s day-to-day operations run smoothly.

Gayle founded The Management Edge® in 1986. Gayle has always combined consulting with managing and growing the business. The company has grown from 1 consultant to a cadre of 12, many of whom have been with the company for over 10 years.

Gayle considers the the company a “not for profit only” business, meaning that the work is always about more than making a living—it is about making a living in an ethical way that genuinely improves the work situation for the clients, therefore, contributes to the client, the larger community and the company.

As an excellent trainer and teacher, she has held adjunct faculty positions at the University of Florida, the University of Southern Maine, and St. Petersburg College. She has developed the curriculum for a multitude of courses and provided “train the trainer” courses, as well. She is a recognized speaker at conferences in the states and abroad on issues related to the workplace issues, partnering, personality, conflict resolution, and women and leadership.

Gayle is widely regarded as an OD innovator and pioneer. She was a major force behind the highly successful Environmental Restoration Facilitated Partnering Initiative, that has saved hundreds of millions of dollars and countless years of effort for the Department of Defense, Department of Energy and the US Environmental Protection Agency.

Joe Foran is a broadly experienced manager, consultant, and analyst with over forty years of experience in environmental science and policy, engineering management, management consulting, training, team and individual coaching, facilitation, and organizational development. 

As a team coach, he has spent over 15 years coaching and facilitating the intentional development of collaborative processes in a number of settings including:

• A DOD global housing privatization initiative.
• An organization-wide information systems consolidation for the U.S. Air Force.
• The consortium cleaning up smelter contamination on a 150-mile stretch of the Columbia River.          
• Fifteen of the Defense/EPA/State Environmental Restoration partnerships investigating and remediating Defense facility hazardous waste sites.

He has a unique background in environmental science and federal & state environmental policy:

• 11 years with U.S. EPA – Agency Deputy Chief of Staff, Director, Toxic Substances Policy Office, Program Analyst.
• Management positions with ABB Environmental Services, Inc., Groundwater Technology, Inc., The Cadmus Group, Inc., and his own company; Atlantic EcoTechnologies, Inc., focusing on Site Characterization
• Science policy consulting in Superfund, Toxic Substances, Pesticides, Drinking Water, Wetlands, and Climate Disruption for EPA Headquarters, and Service-wide environmental training needs for the Fish and Wildlife Service

As a facilitator and team coach, he is now qualified/certified in three different psychometric assessment families (MBTI, SDI, DiSC), and is a MBTI Master Practitioner.  In addition, he is a certified Mediator, a certified Evidence-Based Executive Coach, and a Professional Certified Coach (PCC – conferred by the International Coach Federation).  He holds a Masters degree in Organization and Management Development.

Patty has been a Professional Bookkeeper, Office/Financial Manager for over 30 years. In addition, she has been a QuickBooks® Advisor for over 18 years. Originally, Patty, the president of her own QuickBooks accounting company, came to work with The Management Edge® as a consultant to help us utilize QuickBooks. As time went by, Patty took on more and more responsibilities, first in accounting and then in Contracting and finally, in 2003, became an employee and assumed the role of Director of Operations & Finance. She is best known by her nickname “Practical Patty” which describes her “ISTJ” Type work-style preferences to a “T”. She is the “get it done, keep organized, just the facts, feet on the ground” person we needed to run our office.

Since 2005, Patty has received continuing education in adult learning principles, large-group and meeting facilitation, conflict management and the Myers-Briggs Type Indicator (MBTI®) and has received the Master Practitioner status as a MBTI® Instructor. Ms. Dunn has a passion for providing MBTI® training to enhance relationships and to help build strong teams.

Her ISTJ style is perfect for keeping all the balls in the air, making sure everything happens on time, according to the schedules, and is a “Take Charge” type of person. She is practical, down to earth, and remains calm and steadying when things get a little crazy.

Occasionally, she steps out of her “Accounting/Contracts” office to help us with Organization Development work. She has completed a “Train-the-Trainer” program, has taught “Time Management”, “Finding a Better Path for Resolving Conflict”, “Basics of Partnering Tips & Techniques”, “Let’s Improve our Team” workshops and multiple MBTI® application workshops.

RELEVANT EXPERIENCE

Training and Coaching Experience

 Ms. Dunn is one of the Lead Instructors for the Basics of Partnering Workshop and has provided such services for more than 15 Basics of Partnering Workshops and over 5 Myers-Briggs Type Indicator (MBTI®) related courses.  She is a certified MBTI® Master Practitioner and also trained in DiSC® and Enneagram.  This past year, Ms. Dunn has received certifications for administering the Conflict Dynamic Profile and the Entrepreneurial Mindset Profile that can be used in Leadership Development Programs. Ms. Dunn is qualified to provide training in these assessments and also in Time Mastery.  She has participated in the planning and the delivery of numerous MBTI® Training events for the US Navy, the US Department of Transportation, and GSA.  She has provided these services for over 12 years.

In July of 2015, Ms. Dunn was one of the presenters at the Association of Psychological Type International (APTi) conference in Miami. Her message was about how to work effectively with your opposite.

Over the past 30 years, Ms. Dunn has essentially “coached” a variety of individuals while working in the management of numerous businesses establishing HR policies, directly supervising staff, delegating tasks to subordinates, coordinating work schedules, and establishing office procedures for document tracking and organization systems.  She is an expert problem solver.  Her practical, optimistic, “no blame” approach ensures that problems are resolved, and staff members are able to learn the lesson they need to learn from the event and get back to work renewed rather than be de-motivated.

Facilitation

 Over the past 10 years, Ms. Dunn served as the Assistant Facilitator when the TME team facilitated large group meetings, handling break-out sessions and documenting key decisions and action items for the event. She has also facilitated many 2-day Restoration Partnering meetings. For three years, Ms. Dunn worked with the Collaborative Labs, in St Petersburg, FL, to provide facilitation and scribing support services for large group strategic planning events.

Project Management

 Ms. Dunn has responsibility for the general operations of the administrative functions of The Management Edge®, including all financial and contracting aspects. In this role, she manages and trains staff, represents the company with the clients, the contractors and subcontractors, participates in all strategic management decisions, is the point of contact for all large projects requiring financial and organizational supervision, ensures that the accounting, bookkeeping and contracting data is entered and tracked, ensures that vital client and team information is up-to-date, that team schedules are up-to-date, and that the office runs smoothly.

EDUCATION

1967 – 1969      Sinclair Community College – Dayton, OH

1972                  Wright State University – Dayton, OH

1976 – 1984      Sinclair Community College – Dayton, OH

1990 – 1992     St. Petersburg Junior College – St. Petersburg, FL

1999 – 2003    Intuit, Inc. – QuickBooks® continuing education program

Ms. Boucher presents programs that strengthen business relationships and improve the performance of teams than span beyond organizational boundaries.  Because of her background, she is an excellent fit to work with government/contractor teams.

Laurel brings the following background and experience:

• 20+ years as an organizational development specialist, partnering educator, and trainer. 
• Previous employment (15 years) with the US Federal government. 
• A technical background (BS and ME engineering degrees). 
• Certifications and coursework in facilitation, group dynamics, and conflict resolution. 
• Developer of the Halifax Strength Indicator which helps people pinpoint areas where a project or program is weak and susceptible to conflict.
• Author of 17 peer-reviewed publications presented in the US and in Europe. 
• 20+ years of experience leading interactive training programs.

Ms. Boucher’s training and facilitation methods are practical, useful, and engaging.  She is known for her candor and skill in breaking down social science concepts into understandable ideas.  She is also known for helping course participants incorporate what they have learned into their work processes.  The method of instruction is interactive (one-third lecture, one-third in group activities, and one-third coaching exercises).  Training is relevant to participants, substantial in depth, and enjoyable.    

Susan is an experienced business professional who brings practical skills and humor to her passions for leadership development and team building. With over 20 years of experience in the environmental industry, she has held roles with both public and private companies as well as running her own consulting practice that specializes in organizational development, facilitation, leadership development and human resources strategic planning and management.

She is widely valued by her clients and colleagues for her ability to offer candid and compassionate feedback and suggestions for change. She has an extensive organizational development toolkit and meets teams and individuals where they are. She has held both staff and business line positions in financial organizations and understands the challenges as well as the rewards of running a profit center and business. She holds an MBA with a concentration in Finance from NYU and brings a classic “business focus” to the work that she does.

Her career has included leadership positions at ABB Ltd, PepsiCo, UNUM, Omnicom, and Woodard & Curran and has taught HR courses and facilitation at the University of Southern Maine. She has designed and delivered team building courses for international clients that have included UNUM and the US Army Corps of Engineers Europe District in Wiesbaden Germany. Susan has project management and writing skills that clients value in designing and delivering organizational programs.

Susan has extensive experience and understanding of environmental partnering practices and protocols having worked with multi-agency teams for the Navy, Air Force and Army. In addition to coaching teams to build meeting management and interactions abilities, Susan had worked with teams and individuals in difficult conflict resolution situations. As a facilitator and coach, she works with her teams to develop collaborative environments and practices that promote productivity.

For the last decade, Tim has been active in The Management Edge’s Partnering Support Team, which provides training programs and team facilitation for the Army, Navy, Air Force, and Army Corps of Engineers.  These mostly inter-agency teams require real time, long term facilitation of actual work flow, plus the design and delivery of team trainings pertinent to that ongoing work. Tim’s professional experience has prepared him well in the skill and flexibility required for his long tenure with The Management Edge.

As an advertising executive and small business owner, Tim designed and delivered strategic promotions including product research, concept development, and final presentation materials for both print and broadcast campaigns. He scripted and produced materials for a local government agency resulting in a national award. These presentation skills helped Tim expand to serve a wider range of communications needs for clients, from cohesive internal change efforts (like employee incentive plans), to the leadership of an industry wide lobbying effort in Washington, DC.

As his scope broadened, Tim designed and delivered leadership development training programs for entrepreneurs, executives, and their teams. He also created original approaches for utilizing the Enneagram in individual coaching and team interventions.

Tim has a successful independent coaching practice with a combined emphasis on mindfulness and emotional intelligence, teaches monthly classes on Enneagram, has served for many terms as the program co-chair for the OD-SIG (Organization Development Special Interest Group) of ATD-Tampa Bay, and has been an MBA-candidate Coach at the University of Tampa and a Forensics coach at St. Petersburg College. Tim received a B.A. in English, and a minor in Architecture from the University of Notre Dame.

Nancy is an experienced technical and community outreach professional with a passion for building positive, productive relationships in a team setting. Over 20 years of experience in community relations, risk communications, environmental restoration, team building, and meeting facilitation and trainer for The Management Edge.

She builds client interaction and meeting management skills, coaches team members, facilitates meetings, leads consensus processes, intervening when difficult issues emerge and providing problem-solving, conflict management, and other skill sets. Nancy is skilled at using technical background to help teams clarify issues and craft consensus statements. She has facilitated over 65 multi-agency environmental restoration team meetings for six different teams including the NCBC Gulfport, NAS Meridian, WPSTA Yorktown, NAS Pensacola, Columbus AFB, and Keesler AFB Tier I Partnering Teams as well as the Mississippi Tier II Partnering Team. She is a Trainer for two-day training program designed to prepare new Team members for service on Base IRP Partnering Teams.

Nancy designed and implemented a comprehensive strategy for managing community concerns associated with dioxin contamination believed to be moving off base into a low-income community, including identifying and developing strategies for managing potential environmental justice concerns. She gained an understanding of community concerns and perceptions by meeting and speaking with community members, and conducting focus groups and community interviews. The information garnered from the community was used to update the facility’s Community Relations Plan as needed. She coordinated over 150 Restoration Advisory Board (RAB) meeting and public meetings and provided meeting facilitation, training, and advice to the RAB to improve their effectiveness. Nancy developed and implemented an outreach program prior to the initial off-base sampling efforts which included visiting schools to educate the students about the upcoming sampling events, participating in the local Earth Day program, outfitting an information van to follow the sampling team, and holding a series of public availability sessions to inform the community of the sampling plans and results. As Head of the Environmental Communications Team, organized ABB’s community relations professionals into a cohesive team and developed the program through mentoring and training. She worked with a variety of sites including fast-track BRAC sites (NAS Cecil Field and NTC Orlando), an Army Corps of Engineers facility (Weldon Springs Ordnance Works), and other Navy and commercial facilities.

She was invited to present RAB success stories at an all-service RAB seminar for EPA Region VI and a BRAC Environmental Coordinator (BEC) conference organized by Southwest Division, Naval Facilities Engineering Command.

Nancy has a B.S./Zoology, 1977, Ohio State University, Columbus, OH
Graduate Studies in Hydrography and Geodesy, 1983, The Naval Postgraduate School, Monterey, CA

Carole is a Management Consultant, Facilitator and Professional Speaker who brings practical experience from a successful career in corporate American and more than 20 years of consulting experience.  Her work focuses on helping leaders and their teams attain and sustain outstanding operational results.  She has designed and implemented long-term organization development initiatives to create and support high-performance work environments; increasing employee engagement and overall profitability.

Coaching and Consulting Experience

Known as an attitude expert and people developer, Carole takes a dynamic approach in her delivery methods, turning best practice theory into reality, enabling individuals to become more effective leaders, communicators, collaborators and team builders.  Her areas of expertise include executive team alignment, strategic planning, leadership development, coaching, employee engagement, building emotional intelligence competencies, as well as organizational and team development.  She is also an engaging professional speaker who has designed and presented programs for Fortune 500 companies and professional associations.

A representative client list includes:

• City of Tampa – Department of Technology & Innovation
• Hillsborough County Community College (Brandon & Ybor Campuses)
• Adventist Health System
• BayCare Health System
• Women’s Care Florida
• Berkshire Health System
• GTE Data Services (Verizon)
• Thrivent Financial Services
• Syniverse Technologies
• PricewaterhouseCoopers
• New York Life
• Fifth Third Bank
• Healthesystems

Business and Organizational Leadership Experience

Carole not only teaches it, she has done it.  After holding numerous executive positions in the telecommunications, information technology and human resources fields, Carole formed CRG Partners.  She is actively involved in the National Speakers Association, serving as a board member for the local Central Florida Chapter and as Associate Dean of the Speakers’ Academy.  She has been an adjunct facilitator for University of Tampa’s MBA program for 13 years and has served as Chapter President for the American Society for Training and Development and the National Association of Business Owners.  Carole has been honored as a “Distinguished Woman in Business” by the Tampa Bay Business Journal and was awarded “Small Business of the Year” by the Greater Brandon Chamber of Commerce.  She continuously “gives back” to her community through her ongoing volunteer role as the Leadership Development facilitator for the Brandon Chamber’s Community Leadership Program.

Over the past 20 years, she has helped hundreds of leaders and their teams attain and sustain outstanding results by strengthening employee engagement, developing emotional intelligence and building effective relationships in the workplace.