 
Resources
You can find articles from our current and past newsletters here.
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- Peter Drucker on Managerial Courage
Each product, operation, and activity should be justified every two or three
years, wrote Peter F. Drucker in 1963. But that's a hard step for managers
to take. A Harvard Business Review classic. 
- It’s a Fact - Every Business Needs Women
In today’s competitive business climate and with the
economy flirting with a recession, businesses, large and small,
need to focus their marketing dollars on selling to the best
customers. They also should spend their employment budgets
to secure the best talent. In both cases, that is often women.
- Goal Setting Tutorial
In this tutorial we will show you how to begin goal setting, and convince you
why practicing goal setting will see you achieve your goals. This tutorial
is designed to teach you effective goal-setting skills.
- Engage Your Talent or They Leave
Despite the soft economy, great organizations are still focused
on keeping their best people. Studies conducted by Towers
Perrin on global employee engagement resulted in these findings: • Barely one in five employees (21%) is
fully engaged on the job. • 8% are fully disengaged. • 71% of
employees fall into moderately engaged.
- Dealing Effectively with Change
Q&A with William Bridges.
For over twenty years, William Bridges & Associates has
provided consulting and training to help people and organizations
deal with change.
- Civility at Work
It's not always easy being nice. There are deadlines to meet,
conficts to settle, resources to share, promotions to snag
-- all of which can pit people against each other. What to
do? Here are 20 practical ideas. If you believe that workplaces
work better when people get along, scan this list and start
living it.
- Getting a Handle on Communication Styles & Systems
In 1970, Paul Orfalea set up shop
in an old hamburger stand near the University of California
where he sold school supplies and made copies for students.
Orfalea quickly realized that typical communication styles
wouldn’t work for him. In order to succeed in business,
he had to develop a communication system which would provide
him quick and constant feedback from both his employees and
his customers. He succeeded at that task so well that by 1997
Kinko’s had more than 850 stores in the United States
and abroad.
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